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Connected Care
The role of Digital Technology in protecting vulnerable and elderly people.
Connected Care
Telecare services have become an essential lifeline for nearly 2 million people, empowering them with independence and peace of mind. As highlighted by the Department of Health and Social Care, “Telecare services are a vital means of preventing, reducing or delaying the development of care and support needs.”
However, a major transition is on the horizon. The PSTN (Public Switched Telephone Network) switch-off—the migration to fully digital phone lines—poses a significant challenge. Many individuals, particularly those who depend on traditional phone lines for critical telecare services, face the risk of losing their safety nets the moment their telephone line goes digital.
The urgency to address this challenge is clear: “Many vulnerable telecare users are at risk of losing their protection.” Ensuring that these vital services remain accessible and effective is more critical than ever.
Nearly 2 million people still rely on traditional phone lines for critical services like panic buttons, alarm systems, and connected care. The upcoming PSTN switch-off has raised significant concerns for these individuals, as their safety nets risk disappearing with the transition to digital-only networks. While the delay in the switch-off provides temporary relief, it’s clear that a long-term solution is urgently needed.
Fortunately, new fully digital solutions offer not just a replacement but a significant improvement. These systems provide all the same essential features as traditional services, while adding valuable benefits like medication reminders, video calling, and environmental sensors. They enhance safety, enrich lives, and bring peace of mind to loved ones.
To address this challenge, dbfb has partnered with Iris IoT to deliver an innovative connected care solution tailored for Local Authorities and Care Homes. At its core is the Genus Care frame, a platform that combines panic buttons, motion detection, and alarm calling with modern enhancements such as video communication and air quality sensors.
Supplied as a fully managed service with built-in mobile connectivity and optional broadband, the Genus Care frame ensures maximum reliability without relying on traditional phone lines. By integrating dbfb’s robust digital connectivity with Iris IoT’s expertise, this solution directly addresses the risks posed by the PSTN switch-off, safeguarding the independence and well-being of the most vulnerable in our communities.
- Connected care brochure
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