Everything you need to know about roaming with O2.
Travelling outside the UK? We've made it easier to understand how roaming works, what charges may apply and how to stay connected while keeping costs under control.
When you arrive in another country, we'll send you a text confirming which roaming zone you're in and the charges that apply.
If you're unsure about anything, our team is always happy to help.
roaming faqs
We'll send you a text message when you arrive, confirming the zone and charges that apply.
Most customers can use roaming automatically, but it's worth checking your device settings before departure.
In eligible European destinations, your UK allowance can usually be used as normal, subject to fair usage policies.
Use WiFi where possible, monitor your usage and check your destination's roaming zone before travelling.
Restart your device and try manually selecting a network. If problems continue, contact our support team.
Yes. Our support team can help with roaming queries, connectivity issues and advice while you're travelling.
You can check the country lists for each roaming zone on this page. We'll also send you a text message when you arrive, confirming the roaming zone and any applicable charges.
Make sure data roaming is enabled, restart your device and check that you've connected to a local network. In some cases, roaming services can take up to 24 hours to fully establish after arrival.
No. Roaming bolt-ons do not cover maritime or in-flight mobile networks. To avoid unexpected charges, switch your device off or disable mobile data while travelling by air or sea.
If you're travelling regularly or spending more than a few weeks abroad, a 30-day roaming pass may offer better value than daily roaming charges. Contact our team before you travel to discuss your options.
need support?
Whether you're travelling for business or leisure, we're here to help keep you connected.
Call: 01604 673320 | Email: sevice@dbfb.co.uk