Help travelling employees stay connected while improving visibility and control across roaming usage, costs and mobile access.
From travel planning and suitable roaming options to reporting and user support, international connectivity can be managed as part of your wider mobile estate.
Roaming control | Usage visibility | Multi-network roaming | UK based support
TRAVELLING TEAMS
Employees travelling overseas still need access to calls, data, Microsoft Teams and business applications. Without the right planning, roaming can lead to unexpected charges, limited connectivity, greater reliance on public WiFi and last-minute support requests.
Different networks can also apply different roaming policies, allowances and charges depending on the destination. That makes international mobile harder to manage when users are spread across multiple networks or travelling to different countries.
A managed approach brings travel requirements, network options, usage visibility and support together, helping reduce surprises before people leave and while they are away.
Understand who is travelling, where they are going and what access they need.
Provide suitable calls and data options for the destination and expected usage.
Review roaming activity and identify unusual or high-cost usage more quickly.
Use suitable plans, reporting and account support to reduce unnecessary exposure.
Adjust arrangements as destinations, travel frequency and working patterns change.
Cost, access and governance
International working introduces additional considerations around cost, data access and user behaviour. Employees may connect through unfamiliar networks, rely on public WiFi or use more data than expected while away.
The right roaming setup helps reduce unexpected costs, keep business access available and give your teams clearer oversight while people are working abroad. When international access is aligned with mobile security, device management and identity policies, it can also support wider security and compliance requirements.
Review destinations and likely usage before travel, then use reporting to spot unusual or high-cost activity early.
Use suitable calls and data options to help employees stay connected to colleagues, systems and supported applications.
Provide mobile data options that reduce the need to rely on unsecured public networks for everyday business access.
Keep traveller, destination, plan and usage records visible to support approvals, policy reviews and internal oversight.
before you travel
Different networks, destinations and roaming policies can all affect cost and access. A quick review before travel helps make sure the right option is in place before the user lands.
Confirm coverage, roaming zones and any country-specific limitations before travel.
Review allowances, charges and roaming rules across the networks being used.
Check the apps, systems and security controls the traveller will need while abroad.
Make sure roaming is enabled and users know what to expect before they leave.
One accountable team
International connectivity should not leave finance, IT and travellers trying to understand different network policies, roaming charges or support routes after the event.
Bringing roaming, billing, reporting, network options and support into one managed service gives your business clearer ownership before, during and after travel.
01
Destination, frequency, user role and required applications are considered before roaming options are recommended.
02
Roaming charges, usage and plan changes are visible through reporting, so costs can be reviewed while people are away rather than after the bill arrives.
03
When connectivity fails overseas, our UK-based team stays with the issue and works towards the right answer first time.
04
International usage can be aligned with device controls, identity policies and governance requirements where appropriate.
Connected mobile services
Travel is easier to manage when airtime, devices, security and reporting are connected through one supplier.
Align roaming options with each user's core mobile tariff and expected working pattern.
Protect access to business systems when users connect from unfamiliar locations and networks.
Manage domestic network choice and international usage through the same mobile service.
Connect travel support with device setup, user changes, reporting and lifecycle management.
FAQ support
Plan the next step
Tell us where your people travel, how they work while they're away and where cost or access has caused problems before. We’ll help you build the right plan.