Manage business devices from first order to secure retirement. Bring sourcing, configuration, deployment, support, refresh and disposal into one controlled lifecycle, helping reduce admin, improve consistency and give users devices that are ready to work - straight out of the box.
Procurement | Fully managed deployment | In-life support | Secure device recycling
MORE THAN THE ORDER
Before a handset or tablet reaches a user, it may need checking, configuring, asset tagging, SIM setup, application deployment and enrolment into management policies. Once in service, it still needs to be tracked, supported, repaired, replaced and eventually retired securely.
When those tasks sit across IT, HR, procurement, operations and several suppliers, ownership becomes harder to maintain. You feel it most when you have multiple sites, field teams, frequent starters and leavers, role changes or regular device refreshes.
Device lifecycle management brings those stages into one consistent process from first order through to end of life.
Manual configuration, tagging and enrolment can slow onboarding and take time away from higher-value work.
Devices prepared differently can lead to delays, missing settings and avoidable support requests.
Without clear records, it becomes harder to know who has which device, its status or when it needs replacing.
Gaps in device records, policies and lifecycle controls can make governance harder and increase risk.
Source devices, airtime and accessories through one clear managed process.
Prepare devices with apps, settings, SIMs, asset records and management policies.
Deliver ready-to-use devices so employees can get started with less delay.
Manage faults, repairs, replacements, returns and everyday device requests.
Plan upgrades, securely wipe devices and manage responsible device recycling.
Connected
A well-managed device lifecycle is also an opportunity to keep security and governance more consistent from the start.
Mobile security can connect enrolment, policies, remote controls and secure retirement with the way devices are deployed and used, helping reduce gaps in ownership, improve compliance visibility and keep controls aligned as devices move through the estate.
MANAGED THROUGH CHANGE
Users join, leave, change roles, lose devices and move between locations. The device estate needs to keep pace without creating unnecessary admin each time something changes.
Controlled processes can support starters, movers and leavers, lost devices, repairs, returns and replacements, while dedicated account management helps keep lifecycle activity aligned as your workforce evolves.
01
Coordinate devices, services and setup so employees are ready to work sooner.
02
Update devices, access, records and services as responsibilities or requirements change.
03
Manage the recovery of equipment, remove access and keep ownership records accurate.
04
Manage restrictions, replacements, repairs and returns through one support route.
why choose dbfb
Device management works best when hardware, airtime, security, support and reporting are connected rather than handed between suppliers. dbfb can coordinate the practical work around the device while keeping it linked to the user and wider mobile service.
When a device fails, the quality of the service matters more than the speed of the first reply. Our team is tasked with resolving the problem properly first-time and keeping ownership if the answer crosses hardware, device configuration or network support.
01
Prepare devices before delivery so new starters can begin work with less manual setup and delay.
02
Move procurement, configuration, repairs and refresh activity into one more consistent process.
03
Use asset records, tagging and reporting to maintain clearer ownership across the device estate.
04
Connect device setup, controlled user changes and secure retirement to ensure consistent lifecycle control.
CONNECTED SERVICES
The device is only one part of the picture. Airtime, security, support and reporting all affect how well mobile users can work day to day.
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Review how devices are ordered, prepared, supported and recovered today. We will help you find the gaps and build a lifecycle that is easier for users and internal teams to follow.