Meeting room technology should make work easier, not create another support queue for your IT team.
Managed AV support gives your users a clear route for help, while monitoring, troubleshooting and ongoing management help keep rooms available, up to date and ready when people need them.
Remote monitoring | Device management | Unlimited user support | Faster warranty swap outs
Identify and resolve room issues faster so technology spends less time unavailable.
Give users a clear route for AV support instead of sending every issue back to your internal team.
Maintain supported devices, updates and room technology so users can walk in and get started.
Reduce the supplier hand-offs that happen when different parts of the room are managed separately.
SUPPORT THAT CONTINUES AFTER INSTALLATION
Your meeting rooms do not stay static. Devices need updates, users change and the way teams collaborate evolves.
Managed AV support helps you stay on top of those changes, with ongoing visibility and support rather than waiting for something to fail before anyone looks at it.
01
Keep visibility over supported room technology and identify potential issues before they become repeated disruption.
02
Give users somewhere to go when a room, display or collaboration device is not behaving as expected.
03
Help keep supported room technology current as software, firmware and platform requirements change.
04
Use recurring issues and room feedback to identify where setups, guidance or technology could work better.
why choose dbfb
A meeting room can contain technology from several manufacturers, but you should not need to manage several support relationships every time something goes wrong. Bring your AV, room technology and wider workplace environment closer together with dbfb, giving your users and IT team a clearer route for support.
01
From helpdesk and ticket management to onsite support, warranties and vendors, keep more of the AV lifecycle with one team.
02
Move more specialist AV troubleshooting and ongoing management away from internal resources.
03
Bring AV closer to your connectivity, WiFi and wider workplace technology instead of managing everything in isolation.
04
Review rooms, recurring issues and changing requirements as your workplace and meeting habits develop.
CONNECTED WORKPLACE
Meeting rooms rely on more than cameras and displays.Connectivity, WiFi, Microsoft services and user access all affect whether the experience works properly. Because dbfb can support more of that wider environment, there is a clearer route when something goes wrong and less time spent workingout which supplier owns the problem.
Design or upgrade meeting rooms around the way your teams actually meet, including Microdoft Teams rooms.
Support video meetings, wireless sharing and connected room technology with reliable wireless performance.
Give cloud collaboration and meeting-room services the resilient connectivity they rely on.
Bring professional and interactive displays into meeting, collaboration and presentation spaces.
quick answers
NEXT STEP
If your IT team is spending too much time troubleshooting AV, or users are never quite sure where to go when a room fails, we can review your current setup and the support it needs.