Public sector

Digital housing.

See more across your homes. Act earlier when something changes.

Bring IoT sensors, real-time housing insight and resilient connectivity together to help reduce avoidable repairs, improve services and create safer, healthier homes.

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THE PRESSURE ON HOUSING IS GROWING

Better visibility can help you act earlier.

Housing providers are managing rising repair and maintenance costs alongside increasing pressure around damp, mould, property condition and tenant experience. At the same time, large housing portfolios can make it difficult to see what is happening inside individual homes until a problem has already been reported.

Disconnected systems make that harder. Information about damp, leaks, air quality, energy use and property condition may sit in different places, leaving teams reacting to issues rather than spotting them earlier.

Digital Housing brings connected sensors, real-time data and housing insight together, helping your teams see changing conditions sooner, prioritise the right response and make more informed decisions across the wider portfolio.
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£8.8bn

Spent on repairs and maintenance across UK social housing in 2024.

Awaab's Law

Emergency damp and mould issues must be investigated and resolved within 24 hours.

£180m

Phase-one cost of introducing Awaab’s Law.

1 in 5

Tenants reported as dissatisfied with current housing services.

THREE OUTCOMES. ONE CONNECTED APPROACH

Turn housing data into something your teams can act on.

Digital Housing brings information from homes and buildings into a clearer operational view. That can help your teams identify problems earlier, respond more consistently and use better information when planning maintenance, services and future investment.

Community support worker helping an older resident use a tablet at a connected community hub

Protect property and reduce cost

Identify damp, mould, leaks, environmental changes and other property risks sooner, helping reduce avoidable damage and support more proactive maintenance planning.

  • Earlier identification of damp, mould and leaks

  • Reduced avoidable repair costs

  • Real-time environmental monitoring

  • Property risk and damage alerting

  • Better visibility across housing portfolios

Office team working at their desks in a bright, plant-filled workplace

Improve services and tenant experience

Give housing teams clearer information about what is happening across properties, helping them respond faster, communicate better and deliver a more consistent service.

  • Faster response to emerging issues

  • Better visibility for housing teams

  • More responsive maintenance

  • Clearer reporting and operational insight

  • Better tenant communication

  • More consistent service across properties

Healthcare professional reviewing a patient's wellbeing plan on a tablet

Create safer, healthier homes

Use environmental insight, connected technology and resilient digital access to support healthier living conditions, greater safety and improved tenant wellbeing.

  • Healthier living environments

  • Care and alarm integrations

  • Improved safety alerting

  • Support for digital inclusion

  • More connected and resilient homes

  • Better visibility of environmental wellbeing

A row of modern housing on a residential street

SEE DIGITAL HOUSING IN ACTION

A smarter way to manage homes.

Digital Housing connects property data, environmental monitoring and intelligent alerts so housing teams can see more of what is happening across their homes without relying only on reactive reports.

That can mean earlier alerts around damp, leaks, smoke or damage, better visibility across housing portfolios and more evidence to support maintenance and service decisions.

The aim is simple: help teams act sooner, protect homes and improve the experience for the people living in them.

See Digital Housing in action →

FROM INDIVIDUAL HOMES TO A WIDER PORTFOLIO VIEW

Bring property insight together in one place.

The Digital Housing ecosystem combines IoT sensors, environmental monitoring and an AI-powered insights platform to give housing teams a clearer, real-time view across their properties.

Information around damp, mould, leaks, air quality, energy use and other conditions can be brought into a single dashboard, helping teams identify emerging issues and decide where attention is needed first.

01

Monitor

Collect information from supported sensors and connected property systems.

02

Bring it together

Present key housing and environmental data through one operational view.

03

Alert

Surface changes, risks or unusual conditions that may need attention, helping teams respond sooner.

04

Act faster

Use the insight to prioritise repairs, support tenants and plan maintenance more proactively.

05

Review

Use trends and recurring issues to improve maintenance planning and future investment decisions.

FRAMEWORK-APPROVED PROCUREMENT

A simpler route to Digital Housing.

Public-sector procurement shouldn't create another barrier to improving services. dbfb is an approved supplier through Crown Commercial Service, Procurement for Housing and WM5G frameworks, giving housing providers and public-sector organisations established routes to procure relevant digital services.

The Digital Housing proposition was also launched alongside acceptance onto Procurement for Housing’s Social Housing Emerging Disruptors (SHED5) and Network & Telecoms frameworks.

That can help reduce procurement complexity while giving organisations a clearer route to connectivity, IoT and wider digital transformation services.

‍Explore our public sector frameworks →

PfH SHED5

Social housing procurement route supporting digital housing, connected care, tenant wellbeing and smart-property projects.

GCA RM6116 Network Services 3

Public-sector framework covering services, including connectivity, communications, IoT and smart infrastructure.

ESPO

Public-sector procurement route offering a broad range of framework solutions across technology and service requirements.

WM5G Health Innovation

Health and care innovation supporting connected care, digital wellbeing, virtual care and community health technology.

quick answers

Digital housing FAQs

What is Digital Housing?
What can Digital Housing monitor?
How can it help with damp and mould?
Does the data sit in one place?
Can Digital Housing support digital inclusion?
Is Digital Housing only for existing properties?
Can we procure Digital Housing through public-sector frameworks?

Get started

See more across your housing portfolio.

Whether you are tackling damp and mould, looking to reduce reactive maintenance or exploring a wider connected-housing programme, we can help you understand where better data and connectivity could make the biggest difference.