Keeping people connected creates a steady stream of small jobs. Orders, new starters, lost devices, tariff changes, billing questions, repairs & replacements and digital transformation projects all need someone to own them.
dbfb brings the work together through one managed service, giving your users a clear route for help and your internal teams less to coordinate and manage.
End-to-end lifecycle | One portal | Reporting | Governance
Each stage is managed as part of one joined-up process, helping reduce hand-offs, improve consistency and give your teams clearer ownership from order through to refresh.
Source suitable devices, airtime and accessories through one managed process, helping create a more consistent mobile estate.
Prepare devices with SIMs, applications, settings, asset records and management policies before they reach the user.
Deliver ready-to-use equipment to employees, helping new starters and mobile teams begin work with less delay.
Manage everyday changes, faults, repairs, replacements and user requests through one UK-based support team, with a focus on first-time resolution.
Plan upgrades, securely wipe devices and manage responsible recycling when equipment reaches the end of its useful life.
why it matters
When mobile management is spread across different suppliers, systems and internal teams, small tasks quickly add up.
A managed approach gives IT, finance, HR and operations clearer ownership while reducing the time spent coordinating everyday mobile activity.
It also gives your teams better visibility of what is being used, where costs are building and where controls or processes may need attention.
01
Take routine mobile administration away from IT, HR, finance and operations so teams can focus on higher-value work.
02
Prepare services and equipment in advance to reduce delays for new starters and replacement users.
03
Keep user, device and service records consistent so teams can see what is assigned, active or changing.
04
Prevent bill shock by spotting unusual spend, unused services and opportunities to simplify.
05
Use clearer records, controlled changes and device policies to support more consistent management across the mobile estate.
why choose dbfb
The value of managed mobility comes from removing the gaps between ordering, airtime, deployment, support, security and end-of-life handling. With dbfb, those activities can sit with one UK-based team rather than several suppliers or internal departments, backed by agreed service levels and ongoing account ownership.
A managed service should prove its value when something goes wrong. Our support team is tasked with getting to the right resolution first time wherever possible and keeping ownership when the issue spans more than one part of the mobile estate.
01
Devices, airtime, deployment, support and retirement can be coordinated together rather than handed between separate suppliers.
02
Checks, asset tagging, SIM setup, configuration and MDM enrolment can all happen before equipment reaches the user.
03
Support is focused on resolving issues quickly, reducing repeat contact and getting your teams back up and running sooner.
04
Regular reviews help keep services aligned, usage visible and future changes easier to plan, manage and adapt as your needs evolve.
connected mobile services
Airtime, devices and support work better when network choice, security and device control are considered together.
Align airtime, contracts and aggregated data with user roles, usage and working patterns.
Support procurement, configuration, deployment, refresh and secure retirement of business devices.
Apply policies, remote controls and compliance measures to strengthen governance across supported devices.
Use EE, Vodafone and O2 through one managed structure, improving network choice without adding supplier complexity.
quick answers
NEXT STEP
Bring users, devices, airtime, security, support and reporting together through one managed mobility service, with clearer ownership across the lifecycle.